Solution

Waiter Management System

BeNext WMS

Smarter Table Service. Faster Orders. Better Guest Experience.

BeNext WMS (Waiter Management System) transforms the traditional dine-in experience by connecting tables, guests, waiters, orders, kitchen operations, payments, and management through one intelligent platform.

With Table QR Code Ordering, guests can access the menu, place orders, request service, and interact with your restaurant directly from their table — while every order remains connected to POS, KDS, DMS, and ERP.

Scan. Order. Prepare. Serve. Enjoy.

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Turn Every Table Into a Smart Table

One QR Code. A Complete Table Experience.

Give every table its own unique QR Code.

Guests simply scan the QR Code with their smartphone to access the restaurant's digital menu and interact with your service without waiting for a waiter to take every order manually.

Scan the Table QR Code

The guest scans the QR Code placed on the table.

Explore the Menu

The guest instantly accesses the menu available for that brand, branch, or table.

Place the Order

The guest selects items, quantities, options, and special requests.

Send to the Kitchen

The order flows directly into the connected ordering and kitchen workflow.

Serve the Guest

Waiters receive the information they need to provide the right service at the right table.

A smarter table. A smoother experience.

QR Code Ordering

Let Your Guests Order at Their Own Pace.

No app installation.
No waiting for a waiter just to see the menu.
No paper menus required.

With BeNext WMS, guests can use their smartphones to access the digital menu directly from their table.

Depending on your business configuration, guests can:

Browse categories
View products
Select quantities
Choose options and modifiers
Add special instructions
Place orders
Request additional items
Request assistance
Review their order

Your menu is always available at the table.

One Table. One Connected Order.

Keep the Entire Table Order Organized.

A table may have multiple guests ordering at different times.

BeNext WMS helps keep the table's activity connected so your team can manage the complete order efficiently.

Manage:

Table number
Guest orders
Ordered items
Order status
Waiter assignment
Kitchen status
Additional orders
Table transfers
Payments
Final bill

Every order belongs to the right table.

Connect Guests With Your Waiters

Technology Supports Your Team — It Doesn't Replace Them.

BeNext WMS is designed to help waiters work smarter.

Waiters can quickly see which tables need attention and respond to customer requests without constantly checking every table.

Manage activities such as:

New table orders
Additional orders
Service requests
Table status
Order status
Customer requests
Bill requests
Payment requests

Less walking. Less waiting. More time serving guests.

From Table to Kitchen

Every Order Reaches the Right Place.

When a guest or waiter places an order, BeNext WMS connects the order to the restaurant's operational workflow.

WMS

Captures the table order.

↓

POS

Records the sales transaction.

↓

KDS

Sends the order to the appropriate kitchen station.

↓

Kitchen

Prepares the order.

↓

WMS

Keeps the waiter and table informed.

↓

Guest

Receives the order.

One order. One connected journey.

Smart Table Management

Know What's Happening Across Your Floor.

BeNext WMS works with the BeNext Halls & Tables Management system to give your team a clear view of the restaurant floor.

Manage:

Multiple halls
Sections
Tables
Available tables
Occupied tables
Reserved tables
Tables awaiting service
Table orders
Table transfers
Table merging
Table status

See your floor. Understand your operation. Serve faster.

Multiple Brands. Multiple Menus.

The Right Menu for Every Brand.

BeNext WMS is designed to work with multi-brand restaurant environments.

Each brand can have its own digital menu while the overall operation remains centrally connected.

For example:

Brand A
→ Brand A Menu

Brand B
→ Brand B Menu

Brand C
→ Brand C Menu

The guest sees the appropriate menu based on the restaurant and table configuration.

One platform. Multiple brands. Separate menus.

Digital Menu Management

Keep Your Menu Dynamic.

A digital menu gives your business greater flexibility than traditional printed menus.

Manage:

Categories
Products
Product images
Descriptions
Prices
Variations
Modifiers
Availability
Brand-specific items
Branch-specific items

Update your digital menu without redesigning and reprinting physical menus.

Your menu changes when your business changes.

Service Requests

Give Guests a Direct Line to Your Team.

A table QR Code can become more than a digital menu.

Depending on your configuration, guests can use the system to request services such as:

Call waiter
Request assistance
Request the bill
Request additional service
Request water or other items
Notify staff of a table requirement

Your team receives the request and can respond accordingly.

The guest asks. Your team knows.

Payments Made Easier

From Order to Bill to Payment.

BeNext WMS can work with the restaurant's POS and payment environment to provide a connected payment experience.

Support different payment scenarios according to your business requirements:

Cash
Card
Digital payment
Online payment
Multiple payment methods
Split payments
Table payment

When integrated with the wider BeNext ecosystem, payment information remains connected to the corresponding order and table.

One table. One bill. Flexible payment options.

Split the Bill Your Way

Flexible Payment for Modern Dining.

Different guests at the same table may want different payment options.

BeNext WMS can support flexible billing scenarios according to your POS configuration.

Manage scenarios such as:

One bill for the entire table
Split bill
Split by item
Multiple payments
Different payment methods

Give guests the flexibility they expect.

Connect WMS With the BeNext Ecosystem

One Restaurant. Every Operation Connected.

BeNext WMS becomes more powerful when connected with the rest of the BeNext platform.

POS

Manages orders, sales, payments, and transactions.

KDS

Receives orders and manages kitchen preparation.

DMS

Connects delivery orders when a table or customer order requires delivery.

Online Ordering

Connects digital ordering channels with restaurant operations.

ERP

Connects sales, inventory, accounting, purchasing, customers, and management.

WMS

Connects the guest and waiter directly to the restaurant operation.

WMS + POS + KDS + DMS + Online Orders + ERP

One Connected Restaurant Ecosystem.

Improve Table Turnover

Serve More Efficiently Without Compromising the Guest Experience.

When orders move faster from table to kitchen, and information is available to the right team at the right time, your operation can work more efficiently.

BeNext WMS helps reduce unnecessary waiting caused by:

Waiting for a menu
Waiting to place an order
Manual order communication
Repeating orders
Unclear table information
Delayed service requests

Faster communication creates a smoother dining experience.

Built for Different Restaurant Concepts

One WMS. Many Ways to Serve.

BeNext WMS can support different restaurant and hospitality environments.

Full-Service Restaurants

Combine QR ordering with traditional waiter service.

Casual Dining

Give guests the freedom to order directly from their table.

Cafés

Simplify ordering and table service.

Food Courts

Provide convenient digital ordering experiences.

Hotels & Hospitality

Connect table service with wider operational systems.

Multi-Brand Restaurants

Manage different brands and digital menus from one platform.

Restaurant Groups

Maintain centralized control across multiple locations.

A Better Experience for Everyone

Guests. Waiters. Kitchen. Management.

For Guests

Faster ordering.
Easy access to the menu.
Convenient table service.

For Waiters

Less manual work.
Clear table information.
Better visibility of customer requests.

For Kitchen Teams

Clearer orders.
Direct connection to KDS.
Less communication confusion.

For Management

Better visibility.
Connected sales and operational data.
Greater control over restaurant performance.

One system. Benefits for everyone.

From QR Code to Customer Experience

A Complete Dine-In Journey.

01 — Scan
The guest scans the QR Code on the table.

02 — Explore
The digital menu opens instantly.

03 — Order
The guest selects products, options, and quantities.

04 — Confirm
The order is submitted to the restaurant.

05 — Prepare
KDS receives the order and the kitchen starts preparation.

06 — Serve
The waiter and restaurant team complete the service.

07 — Enjoy
The guest receives the order and enjoys the experience.

08 — Pay
The bill is settled using the available payment methods.

From One Simple Scan to a Complete Dining Experience.

BeNext keeps the entire journey connected.

Why BeNext WMS?

Reinvent the Way Your Restaurant Serves.

QR Ordering

Turn every table into a digital ordering point.

Connected

Integrated with POS, KDS, DMS, Online Orders, and ERP.

Flexible

Support QR ordering, waiter service, or a combination of both.

Multi-Brand

Give every brand its own digital menu.

Smart Tables

Manage halls, tables, orders, and service activities.

Better Experience

Give guests faster and more convenient ways to interact with your restaurant.

Scalable

Grow from one restaurant to multiple branches and brands.

Ready to Transform Your Table Service?

Put Your Restaurant at Your Guests' Fingertips.

Give your guests a faster, smarter, and more convenient way to order — while giving your team the tools they need to deliver better service.

With BeNext WMS, every table becomes connected, every order becomes visible, and every service interaction becomes part of one intelligent restaurant ecosystem.

BeNext WMS — Scan. Order. Serve. Enjoy.

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Solution overview

SolutionWaiter Management System
Short nameWMS

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